- NEW FUNCTIONALITY - Added the ability to move selected users, or all users, from one company role to another.
- NEW FUNCTIONALITY - Added line-item support for Inventory Costs, including new Zapier endpoints for retrieving cost data.
- NEW FUNCTIONALITY - Added the ability to reorder Deal items and update which item is marked as the Primary Item.
- NEW FUNCTIONALITY - Introduced text message threading in the Lead Inbox and Contact Correspondence to make conversations easier to follow.
- ENHANCEMENT - Added new granular permission for controlling who has access to listen to call recordings.
- ENHANCEMENT - Added new settings at the Organization and User level to set defaults for outbound call recordings and allow an organization to disable the ability for users to modify settings.
- ENHANCEMENT - Email addresses and web addresses now appear as hyperlinks in lead, contact, and organization correspondence.
- ENHANCEMENT - Improved spacing and layout for certain communication types in lead, contact, and organization correspondence.
- ENHANCEMENT - Updated email composition to use a newer AI model for improved results.
- ENHANCEMENT - Renamed “Reassign Contact” to “Associate Different Contact” for leads to better describe the action.
- ENHANCEMENT - Updated the External Inventory API to include additional inventory item properties.
- ENHANCEMENT - Users with the Modify Inventory permission can now rebuild an inventory item URL.
- FIX - Fixed an issue that could cause Deal Quotes to be duplicated or multiplied.
- FIX - Emails sent to or from CRM contacts now properly update Recent Contact activity.
- FIX - Deals with a total of $0 no longer incorrectly mark invoices as paid.
By
Bill Hammel
on
January 5, 2026